in the past couple of days, we had to release some orders manually.
This happens, when PayPal forgets to send bits and pieces of information back to us. Sometimes they're there, sometimes they're missing. There's no pattern when PayPal messes up, or why.
Our store needs those information to release the orders and enabling the downloads automatically. That's why we've added some sort of failsafe mechanism. If the infos are missing, our store tries to recreate them. Since we're not 100% sure that the recreated information are correct, we suspend the downloads until we checked the order ourselves.
So, you see, we don't do this to annoy you. We're annoyed ourselves by this.